PRIVACY POLICY

Last Updated: January 22, 2026

This Privacy Policy explains how The Lookout Co. collects, uses, and protects your personal information.

1. Information Collected

We may collect:

  • Name

  • Email address

  • Billing information

  • IP address

  • Device and browser data

  • SMS opt-in information (if applicable)

2. Use of Information

Your information may be used for:

  • Order processing

  • Email newsletters

  • Marketing and advertising funnels

  • Website analytics

  • Customer communication

3. Disclosure of Information

We do not sell your personal information. We may share data with trusted service providers such as:

  • Email marketing platforms

  • Payment processors

  • Analytics tools

4. Tracking Technologies

This website uses cookies, pixels, and similar tracking technologies to enhance user experience and measure performance.

Users will be presented with a cookie consent banner where required by law.

5. Website Analytics

We use analytics tools (such as Google Analytics) to understand website usage and improve performance.

6. Processing Your Information

Your information is processed securely using industry-standard safeguards.

7. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

8. Minors

This website is not intended for individuals under 18. We do not knowingly collect information from minors.

9. Your Rights

You may request to:

  • Access your data

  • Correct inaccuracies

  • Delete your information

  • Withdraw consent

Contact emma@thelookoutcompany.com to exercise these rights.

10. Newsletter and Marketing

You may unsubscribe from emails at any time using the link provided in each email.

11. SMS Messaging & Opt-In

If you opt in to SMS communications:

  • You consent to receive messages from The Lookout Co.

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

12. ADA Compliance & Accessibility Statement

We are committed to making our website accessible to all users. If you experience difficulty accessing content, please contact emma@thelookoutcompany.com and we will make reasonable efforts to accommodate you.

13. Data Breach Procedures

In the event of a data breach, affected users will be notified in accordance with applicable laws.

14. Privacy Policy Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

15. Notice to California Residents (CCPA)

California residents have the right to request access to, deletion of, and information about the collection of their personal data.

16. International Privacy & GDPR Disclaimer

If you are located outside the United States, your information may be transferred and processed in the U.S. We comply with applicable GDPR principles where required.

17. Contact Information

For privacy-related questions, contact:

Emma Masur
The Lookout Company, LLC
1934 Kentwell Road
Upper Arlington, OH 43221
emma@thelookoutcompany.com